Getting started with E-CLAUT is simple and secure. You can choose between two login methods:

1. Personal login & password: Get an account assigned to your by the account admin with a unique username and password. This method offers full access and control over your E-CLAUT environment.
2. Passwordless login via code: Prefer convenience? Request code login via email to log in.

Both options are designed to ensure secure access while fitting your preferred way of working.

Using E-CLAUT offline: If you're managing machines locally without an internet connection, the offline menu offers basic functionality: 

• Adjust colours and settings 
• View counters and limited logs 
• Access all machines within one location via a local network (using your phone or computer) 

Using E-CLAUT online: For full control and centralized management of your arcades, the online version of E-CLAUT unlocks a wide range of advanced features: 

• Manage and monitor all machines across multiple locations 
• Assign prizes and apply consistent configurations across sites 
• Group machines into custom categories
• Error notifications when machines encounter issues
• Extended logging with more event types and longer retention
• Remote updates: no USB or SD cards needed - update machines directly via E-CLAUT
• Remote service: ELAUT or your distributor can diagnose and resolve issues faster 

After a normal reboot, the maximum buffer time between the game becoming playable and E-CLAUT data being fully up to date is 30 seconds. 

This means: once the machine is operational again, E-CLAUT should reflect the correct data within half a minute.

This ensures smooth continuity in monitoring, statistics, and remote management.

If a device temporarily loses its internet connection, E-CLAUT ensures that no critical data is lost by storing it locally. 

Here's how it works:

• Local buffering: Each machine can store the full details of up to 100 individual games while offline.
• Once the limit is reached: Sessions will be grouped, and some detailed data may be lost. However, all financial data (money in/out) is retained.
• Impact on reporting: You’ll still have access to income reports per day, week, or month, but not per individual session.
• Typical coverage: This buffer usually covers 1 to 3 days of activity, depending on traffic.

Once the device reconnects, all buffered data is automatically synced to the cloud.

When a service team accesses machine data via E-CLAUT, the system provides near real-time visibility with the following timing:

• Machine settings are updated in real time, with no delay.
• Statistics, status updates, and other operational data have a buffer time of 5 to 25 seconds. This short delay ensures stable data transmission and accurate reporting.

This setup allows service teams to monitor and respond quickly, while maintaining data integrity.

Customers have full control over their E-CLAUT environment and can disable individual features as needed.

This allows for:

• Tailored configurations based on operational needs
• Simplified interfaces for specific user roles
• Flexibility to activate or deactivate modules over time

Feature management can be done via the admin panel or in consultation with ELAUT support.

TBC

Currently, E-CLAUT supports a single admin-user setup for accessing and managing settings.

However, role-based access layers are in development to offer more flexibility and control. These will allow different users to access only the data relevant to their role. 

Examples include:

• Arcade Manager: Manage one or more locations and create new users
• Accountant: Access to commercial and financial data only
• Technician: Access to technical data and predefined machine settings

This layered approach will help streamline operations while maintaining data security and clarity across teams.